JOB SUMMARY:  

• Patient Care Coordination: Provide comprehensive patient care and education to patients and families in a supportive and therapeutic environment.
• Communication: Maintain professional communication with colleagues, physicians, and healthcare team members, using the SBAR communication format.
• Confidentiality: Adhere to HIPAA and VPH policies, always maintaining strict confidentiality.
• Cross-training: Cross-train to various areas within the hospital according to policy.
• Documentation: Utilize information technology to document care processes efficiently.
• Care Evaluation: Collaborate with physicians and mentors to evaluate and modify care plans based on patient needs.
• Infection Control: Follow Universal Precautions and VPH infection control standards.
• Medication Administration: Administer medications per hospital policy, reporting any errors promptly.
• Nursing Process: Collect and interpret patient data, formulate nursing diagnoses, and assess patient conditions.
• Patient Advocacy: Advocate for patient and family values, beliefs, and standards.
• Discharge Planning: Provide ongoing discharge education and plan effective discharges from admission.
• Patient Satisfaction: Ensure a caring and compassionate approach, keeping patients and families informed.
• Patient Throughput: Support hospital throughput initiatives for timely patient transfers and discharges.
• Quality Improvement: Participate in unit or hospital quality initiatives and projects.
• Professional Image: Exhibit professionalism in appearance, conduct, and communication. 

KEY RESPONSIBILITIES:

• Patient Care Excellence: Champion a positive patient experience, ensuring high standards of care and safety.
• Team Leadership: Mentor and support staff, fostering a collaborative and efficient work environment.
• Operational Management: Oversee scheduling, resource availability, and staff assignments to ensure smooth operations.
• Communication & Collaboration: Facilitate clear communication between patients, families, staff, and physicians.
• Performance Improvement: Participate in quality initiatives and ensure compliance with regulatory requirements.